Privacy Policy – Mítt Nema
Effective Date: 17/10 – 2023
Introduction
Nema is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our self-service application. By using our application, you consent to the practices described in this policy.
Information We Collect
Personal Information: We collect information that you provide to us, including but not limited to your name, address, age, and email address, when you create new telephone subscriptions or make changes to your plans.
Activity Logs: We may log various activities made by users within the application to track changes in telephone plans and monitor application usage. These logs are for internal use only and are not shared with third parties.
How We Use Your Information
We use the information we collect for the following purposes:
Providing Services: To create new telephone subscriptions, process plan changes, and offer relevant services.
Communication: To communicate with you, including responding to inquiries, sending service updates, and marketing communications (with your consent).
Internal Operations: To improve our services, monitor usage patterns, and enhance the user experience.
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your data with third-party service providers that assist us in delivering our services. These service providers are contractually bound to protect your data in accordance with EU law.
Data Security
We employ industry-standard security measures to protect your personal information against unauthorized access, disclosure, or alteration. However, no method of transmission over the internet or electronic storage is entirely secure.
Access and Control
You may access, update, or delete your personal information by logging into your account on our application. If you have questions or need assistance, please contact our customer support.
Account Deletion Request
If you wish to have your account deleted from our app, you may submit a request for account deletion. Please contact us at nema@nema.fo with your request. Upon receiving your request, we will take the necessary steps to remove your personal information from our app. Please note that this process may require verification of your identity to protect your privacy and security.
Cookies and Tracking Technologies
Our app does not use cookies.
Analytics
We use analytics services to better understand how our app is used. These services may collect and process anonymous usage data, such as how often the app is used and what features are used most often. This data is used to improve the app and make it more useful to users.
Sharing your personal information
We do not sell, trade, or rent users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
Changes to Privacy Policy
We may update this Privacy Policy to reflect changes in our practices. Any changes will be posted on our website or within the application.
Contact Information
If you have questions or concerns about this Privacy Policy or our data practices, please contact us: email – nema@nema.fo or by phone on +298202020
